Want to Add Facebook Messenger to Your Website? For Business

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Want to add Facebook Messenger to your website? It's surprisingly easy to do even if you don't know how to build websites, and I'll show you how in this article. What's up, busy people? Welcome to my website. If you have been frustrated with your social media 'cause you feel like you're putting in all this time and not getting the things back that you expect, I get it. You're in a great place, though, because every week we release another quick article to help you with a different piece of your social media marketing strategy.

My name is Aris Pur. I love the idea of having Facebook Messenger built in to your website. It gives you another way for people to contact you but the messages already go to a place that you're already checking, hopefully, if you have a Facebook business page.

Now you probably want a way for people to still message you via email on your website, but the great thing about having them send you a message in Messenger is then you can click on their profile, learn a bit about them, so when you go to reply to their message, you can do it in the best possible way, hopefully converting them into a client or customer.

Add Facebook Messenger To Your Website

If you have access to the back end of your website, here in WordPress you go to Plugins over here on the left from your dashboard, then you're gonna click on Add New, and then search for messenger customer chat. There are quite a few of these.

Install Plugin in New Plugin

You're welcome to experiment with other ones, but I am using the one that's actually from Facebook, here you can see it says By Facebook there, install it. When that's done, click Activate. Now it'll show up in your list of plugins, and then just set it up. Over here on the left you're gonna notice Customer Chat has appeared in your menu, click on that. 

If you're setting this up for the first time click Edit Customer Chat. It's gonna open this page from Facebook, ask you to choose your Facebook business page you want to associate it with. I'm gonna choose mine. Click Continue. You can choose your language, then you can choose what your greeting is going to be. 

Hi, how can we help you, is the generic greeting. If you want something that's  a little more personality, you can do that too. Hey, shoot me a DM! Whatever you want to do. Save it, hit Next. You can do custom colors, so if you have custom colors for your brand, by default it's that Messenger blue, but if you have custom colors for your brand you can actually click on here, choose a different color, you can see I can choose red, or I actually know the hex code of my brand color, so I'm gonna actually put that in. 

Now we'll match the colors on my website. If you wanna go back to the default, you can just turn that off. I'm gonna keep it on. I hit Finish, hit Done. And now it has enabled it, it has put the code in here with my custom settings. I hit Save Changes. and it's popping up right down here in the corner, see it says, Hey, shoot me a DM!. So when someone goes to my website they can go ahead and start a conversation right there. Whether you have Messenger on your website or not, setting up Messenger the right way is definitely one of the keys to optimizing your Facebook page for profit.